79849 0 false 2010-02-03T15:38:04-08:00 79840 2010-03-10T00:00:00-08:00 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 3 43039 open p1 "user report" 2010-03-09T19:05:36-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7 we're receiving uptrending bug reports which contain the following in the log: 2010-02-01 14:04:40Z [6100:10332] WARN - ServiceRunner::ServiceLibrary::load: skipping '<snip>/Uploader.dll', cannot load shared library. 2010-02-01 14:04:40Z [6100:10332] ERROR - ServiceRunner::runServiceProcess: Couldn't load service: we're receiving uptrending bug reports which contain the following in the log: 2010-02-01 14:04:40Z [6100:10332] WARN - ServiceRunner::ServiceLibrary::load: skipping '<snip>/Uploader.dll', cannot load shared library. 2010-02-01 14:04:40Z [6100:10332] ERROR - ServiceRunner::runServiceProcess: Couldn't load service: <div><p>we're receiving uptrending bug reports which contain the following in the log:</p> <p>2010-02-01 14:04:40Z [6100:10332] WARN - ServiceRunner::ServiceLibrary::load: skipping '/Uploader.dll', cannot load shared library.<br> 2010-02-01 14:04:40Z [6100:10332] ERROR - ServiceRunner::runServiceProcess: Couldn't load service:</p></div> 79849 0 we're receiving uptrending bug reports which contain the following in the log: 2010-02-01 14:04:40Z [6100:10332] WARN - ServiceRunner::ServiceLibrary::load: skipping '<snip>/Uploader.dll', cannot load shared library. 2010-02-01 14:04:40Z [6100:10332] ERROR - ServiceRunner::runServiceProcess: Couldn't load service: <div><p>we're receiving uptrending bug reports which contain the following in the log:</p> <p>2010-02-01 14:04:40Z [6100:10332] WARN - ServiceRunner::ServiceLibrary::load: skipping '/Uploader.dll', cannot load shared library.<br> 2010-02-01 14:04:40Z [6100:10332] ERROR - ServiceRunner::runServiceProcess: Couldn't load service:</p></div> false 2010-02-03T15:38:04-08:00 79840 --- {} 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new "user report" 2010-02-03T15:38:04-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 79849 0 false 2010-02-03T15:38:19-08:00 79840 --- :tag: "\"user report\"" 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-03T15:38:19-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 79849 0 (from [a6f4971a70f68ed547ab2d877a77cf8e06983fd7]) [#90] Log GetLastError() when LoadLibrary for a service fails. git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@152 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/a6f4971a70f68ed547ab2d877a77cf8e06983fd7 <div><p>(from <a href= "/projects/43039/changesets/a6f4971a70f68ed547ab2d877a77cf8e06983fd7" title= "Changeset [a6f4971a70f68ed547ab2d877a77cf8e06983fd7]">[a6f4971a70f68ed547ab2d877a77cf8e06983fd7]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Log GetLastError() when LoadLibrary for a service fails.</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@152 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/a6f4971a70f68ed547ab2d877a77cf8e06983fd7"> http://github.com/browserplus/platform/commit/a6f4971a70f68ed547ab2...</a></p></div> false 2010-02-03T18:00:41-08:00 79840 --- {} 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-03T18:00:41-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 79849 0 false 2010-02-04T08:42:21-08:00 79840 --- :milestone: 58342 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-04T08:42:21-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.5 79849 0 The error is indeed detected right when the user selects a file for upload. Here is an excerpt from user bug report with id sp1-bplus-001_bg2_20100204183042_ZHElcv: First in bpactivex.log the user uses file browse to initiate an upload: <pre> 2010-02-05 21:26:47Z [3380:3100] INFO - BPSession::executeMethod: executeMethod Uploader[3.2.6].upload </pre> Over in the BrowserPlusCore.log that function call (first function invoked on the uploader service) will fail: <pre> 2010-02-05 21:26:48Z [3564:2444] INFO - ServiceRunner::runServiceProcess: Service Process running 2010-02-05 21:26:48Z [3564:2444] INFO - ServiceRunner::ServiceLibrary::load: loading corelet library: Uploader.dll 2010-02-05 21:26:48Z [3564:2444] WARN - ServiceRunner::ServiceLibrary::load: skipping 'C:/Users/zac/AppData/Local/Yahoo!/BrowserPlus/Corelets/Uploader/3.2.6/./Uploader.dll', cannot load shared library. 2010-02-05 21:26:48Z [3564:2444] ERROR - ServiceRunner::runServiceProcess: Couldn't load service: </pre> we *should* be getting a good error back from the upload invocation in javascript that could be handled. <div><p>The error is indeed detected right when the user selects a file for upload. Here is an excerpt from user bug report with id sp1-bplus-001_bg2_20100204183042_ZHElcv:</p> <p>First in bpactivex.log the user uses file browse to initiate an upload:</p> <pre> 2010-02-05 21:26:47Z [3380:3100] INFO - BPSession::executeMethod: executeMethod Uploader[3.2.6].upload </pre> <p>Over in the BrowserPlusCore.log that function call (first function invoked on the uploader service) will fail:</p> <pre> 2010-02-05 21:26:48Z [3564:2444] INFO - ServiceRunner::runServiceProcess: Service Process running 2010-02-05 21:26:48Z [3564:2444] INFO - ServiceRunner::ServiceLibrary::load: loading corelet library: Uploader.dll 2010-02-05 21:26:48Z [3564:2444] WARN - ServiceRunner::ServiceLibrary::load: skipping 'C:/Users/zac/AppData/Local/Yahoo!/BrowserPlus/Corelets/Uploader/3.2.6/./Uploader.dll', cannot load shared library. 2010-02-05 21:26:48Z [3564:2444] ERROR - ServiceRunner::runServiceProcess: Couldn't load service: </pre> <p>we <em>should</em> be getting a good error back from the upload invocation in javascript that could be handled.</p></div> false 2010-02-05T09:24:10-08:00 79840 --- {} 58342 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-05T09:24:10-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.5 79849 0 Spoke with dgrigsby on the phone extensively about this issue. There are two distinct problems here: 1. when a service is corrupted on disk, browserpluscore no longer purges it. This true for standalone services (http://browserplus.lighthouseapp.com/projects/43039-platform/tickets/92) AND a related bug is opened for dependent services (http://browserplus.lighthouseapp.com/projects/43039-platform/tickets/31) 2. we never return anything to the page in this case (http://browserplus.lighthouseapp.com/projects/43039-platform/tickets/93) The combination of these two issues makes the page basically unusable and apparently hung when a service gets hit by a cosmic ray. <div><p>Spoke with dgrigsby on the phone extensively about this issue. There are two distinct problems here:</p> <ol> <li>when a service is corrupted on disk, browserpluscore no longer purges it. This true for standalone services (<a href= "http://browserplus.lighthouseapp.com/projects/43039-platform/tickets/92">http://browserplus.lighthouseapp.com/projects/43039-platform/ticket...</a>) AND a related bug is opened for dependent services (<a href= "http://browserplus.lighthouseapp.com/projects/43039-platform/tickets/31">http://browserplus.lighthouseapp.com/projects/43039-platform/ticket...</a>)<br></li> <li>we never return anything to the page in this case (<a href= "http://browserplus.lighthouseapp.com/projects/43039-platform/tickets/93">http://browserplus.lighthouseapp.com/projects/43039-platform/ticket...</a>)</li> </ol> <p>The combination of these two issues makes the page basically unusable and apparently hung when a service gets hit by a cosmic ray.</p></div> false 2010-02-09T09:50:16-08:00 79840 --- {} 58342 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-09T09:50:17-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.5 79849 0 moving to 2.6. Too big to go on 2.5. <div><p>moving to 2.6. Too big to go on 2.5.</p></div> false 2010-02-09T11:04:02-08:00 79840 --- :milestone: 58342 61907 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-09T11:04:02-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.6 79849 0 (from [73d5f6e7f9b4708f316e07c7b1ad9f48827bd317]) [#90] Better handling by daemon of service termination. Now we report failure to client when a service is detected to have ended while trying to invoke methods on it. Details: Added ICoreletRegistryListener::onAllocationFailed(). Renamed ICoreletRegistryListener::gotInstance() to onAllocationSucceeded(). Enhanced handling in DynamicServiceManager::onEnded() and new ActiveSession::onAllocationFailed(). Added an overloaded DynamicServiceState::popPendingAllocations(). git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@198 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/73d5f6e7f9b4708f316e07c7b1ad9f48827bd317 <div><p>(from <a href= "/projects/43039/changesets/73d5f6e7f9b4708f316e07c7b1ad9f48827bd317" title= "Changeset [73d5f6e7f9b4708f316e07c7b1ad9f48827bd317]">[73d5f6e7f9b4708f316e07c7b1ad9f48827bd317]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Better handling by daemon of service termination. Now we report failure to client when a service is detected to have ended while trying to invoke methods on it. Details:<br> Added ICoreletRegistryListener::onAllocationFailed().<br> Renamed ICoreletRegistryListener::gotInstance() to onAllocationSucceeded().<br> Enhanced handling in DynamicServiceManager::onEnded() and new ActiveSession::onAllocationFailed().<br> Added an overloaded DynamicServiceState::popPendingAllocations().</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@198 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/73d5f6e7f9b4708f316e07c7b1ad9f48827bd317"> http://github.com/browserplus/platform/commit/73d5f6e7f9b4708f316e0...</a></p></div> false 2010-02-19T19:33:03-08:00 79840 --- {} 61907 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-19T19:33:03-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.6 79849 0 (from [5fdddeee7cee44485ba2d19ece218f97a7fd390a]) [#90] Declare bp process exit codes in central place. git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@205 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/5fdddeee7cee44485ba2d19ece218f97a7fd390a <div><p>(from <a href= "/projects/43039/changesets/5fdddeee7cee44485ba2d19ece218f97a7fd390a" title= "Changeset [5fdddeee7cee44485ba2d19ece218f97a7fd390a]">[5fdddeee7cee44485ba2d19ece218f97a7fd390a]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Declare bp process exit codes in central place.</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@205 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/5fdddeee7cee44485ba2d19ece218f97a7fd390a"> http://github.com/browserplus/platform/commit/5fdddeee7cee44485ba2d...</a></p></div> false 2010-02-22T19:53:35-08:00 79840 --- {} 61907 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-22T19:53:35-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.6 79849 0 (from [284380ec2e3f0106d0cddbd2a14b40161c5397ec]) [#90] Use centrally-declared process exit codes. Previously for example -7 had two meanings. git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@207 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/284380ec2e3f0106d0cddbd2a14b40161c5397ec <div><p>(from <a href= "/projects/43039/changesets/284380ec2e3f0106d0cddbd2a14b40161c5397ec" title= "Changeset [284380ec2e3f0106d0cddbd2a14b40161c5397ec]">[284380ec2e3f0106d0cddbd2a14b40161c5397ec]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Use centrally-declared process exit codes. Previously for example -7 had two meanings.</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@207 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/284380ec2e3f0106d0cddbd2a14b40161c5397ec"> http://github.com/browserplus/platform/commit/284380ec2e3f0106d0cdd...</a></p></div> false 2010-02-22T19:53:35-08:00 79840 --- {} 61907 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-22T19:53:35-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.6 79849 0 (from [4d990180decc657d39a3fd9ff86f1d7f2d3c6c42]) [#90] Discriminate failure of runServiceProcess(). Previously process would just exit with default code 0. git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@206 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/4d990180decc657d39a3fd9ff86f1d7f2d3c6c42 <div><p>(from <a href= "/projects/43039/changesets/4d990180decc657d39a3fd9ff86f1d7f2d3c6c42" title= "Changeset [4d990180decc657d39a3fd9ff86f1d7f2d3c6c42]">[4d990180decc657d39a3fd9ff86f1d7f2d3c6c42]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Discriminate failure of runServiceProcess(). Previously process would just exit with default code 0.</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@206 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/4d990180decc657d39a3fd9ff86f1d7f2d3c6c42"> http://github.com/browserplus/platform/commit/4d990180decc657d39a3f...</a></p></div> false 2010-02-22T19:53:40-08:00 79840 --- {} 61907 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-22T19:53:41-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.6 79849 0 (from [6efed1304d71e6aa3bba9cce17d0ca5abfe83d66]) [#90] Now store information about premature exit of service process or unexpected ending of the IPC channel. git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@210 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/6efed1304d71e6aa3bba9cce17d0ca5abfe83d66 <div><p>(from <a href= "/projects/43039/changesets/6efed1304d71e6aa3bba9cce17d0ca5abfe83d66" title= "Changeset [6efed1304d71e6aa3bba9cce17d0ca5abfe83d66]">[6efed1304d71e6aa3bba9cce17d0ca5abfe83d66]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Now store information about premature exit of service process or unexpected ending of the IPC channel.</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@210 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/6efed1304d71e6aa3bba9cce17d0ca5abfe83d66"> http://github.com/browserplus/platform/commit/6efed1304d71e6aa3bba9...</a></p></div> false 2010-02-23T18:33:36-08:00 79840 --- {} 61907 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 new p1 "user report" 2010-02-23T18:33:37-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.6 79849 0 false 2010-03-04T12:17:12-08:00 79840 --- :state: new :milestone: 61907 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T12:17:14-08:00 79849 dgrigsby lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7 79849 0 [[bulk edit](/projects/43039/bulk_edits/14927)] <div><p>[<a href="/projects/43039/bulk_edits/14927">bulk edit</a>]</p></div> false 2010-03-04T13:42:51-08:00 79840 --- {} 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T13:42:51-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7 79849 0 [[bulk edit](/projects/43039/bulk_edits/14928)] <div><p>[<a href="/projects/43039/bulk_edits/14928">bulk edit</a>]</p></div> false 2010-03-04T13:43:06-08:00 79840 --- :milestone: 61912 62365 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T13:43:06-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.8 79849 0 false 2010-03-04T15:41:31-08:00 79840 --- :milestone: 62365 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T15:41:35-08:00 79849 dgrigsby lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7 79849 0 [[bulk edit](/projects/43039/bulk_edits/14939)] <div><p>[<a href="/projects/43039/bulk_edits/14939">bulk edit</a>]</p></div> false 2010-03-04T15:43:12-08:00 79840 --- :milestone: 61912 62365 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T15:43:12-08:00 79849 dgrigsby lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.8 79849 0 false 2010-03-04T15:44:57-08:00 79840 --- :milestone: 62365 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T15:44:58-08:00 79849 dgrigsby lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7 79849 0 false 2010-03-04T15:45:03-08:00 79840 --- {} 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-04T15:45:10-08:00 79849 dgrigsby lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7 79849 0 (from [8a98dbdfeb4b424659f81980a2bd6972551107ff]) [#90] Fix empty log fields that could occur under certain conditions. git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@232 3fcf768e-b076-0410-b9b8-e8c34e2d470b http://github.com/browserplus/platform/commit/8a98dbdfeb4b424659f81980a2bd6972551107ff <div><p>(from <a href= "/projects/43039/changesets/8a98dbdfeb4b424659f81980a2bd6972551107ff" title= "Changeset [8a98dbdfeb4b424659f81980a2bd6972551107ff]">[8a98dbdfeb4b424659f81980a2bd6972551107ff]</a>) [<a href="/projects/43039/tickets/90" title="Ticket #90">#90</a>] Fix empty log fields that could occur under certain conditions.</p> <p>git-svn-id: svn+ssh://corpsvnproxy/yahoo/BrowserPlus/public_platform/trunk@232 3fcf768e-b076-0410-b9b8-e8c34e2d470b<br> <a href= "http://github.com/browserplus/platform/commit/8a98dbdfeb4b424659f81980a2bd6972551107ff"> http://github.com/browserplus/platform/commit/8a98dbdfeb4b424659f81...</a></p></div> false 2010-03-09T19:05:36-08:00 79840 --- {} 61912 90 frequent-reports-where-uploader-dll-cannot-be-loaded 0 43039 open p1 "user report" 2010-03-09T19:05:36-08:00 79840 lloyd lloyd dgrigsby http://browserplus.lighthouseapp.com/projects/43039/tickets/90 2.7